Welcome to our first galaxy S6 troubleshooting article for the day. This post covers overheating and loss of notifications after an update. We hope you’ll find the solutions helpful.

If you are looking for solutions to your own Android issue, you can contact us by using the link provided at
the bottom of this page.

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When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution.
If you can, kindly include the exact error messages you are getting to give us an idea where to start.
If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can
skip them in our answers.

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Problem 1: Steps to fix Galaxy S6 overheating issue

Hi. I just recently bought a Samsung Galaxy S6 from this app, Letgo. I love the phone a lot but I have noticed that it gets hot to the touch where I almost felt as if I could have gotten burned at one point, and my charger gets overly heated also. I don’t want to lose my new phone but I have heard stories that they can explode if too hot.

What do you think I should do?? 🙁 Help. — Julian Edward

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Solution: Hi Julian

Phones do get warm during specific periods such as when they are used for playing games, GPS navigation, playing videos or music for extended time, or during charging. If your device become uncomfortably hot during normal use, or when it’s charging, that’s not a good sign.

Sometimes, your location while using your phone can cause a device to get too warm too. If you regularly use it in a hot environment like inside a hot car on a sunny day, or in a beach with direct sunlight, heat can build up more quickly.

While we think your phone is definitely overheating abnormally, below are the quick things that you can do to
confirm that.


Procedures To Fix Galaxy S6 Overheating Problem



Warm Is Good

As mentioned above, if your phone has become uncomfortably hot, and not warm, that suggests a problem. Normally, even if your phone is on charge, the most that it should do is to become warm to touch, like when touching your morning toast out of the toaster. If you can hold the device comfortably, that’s normal. Otherwise, overheating must be happening.

In some cases, an overheating Galaxy S6 will display a temperature warning.

Also, overheating is usually accompanied by associated symptoms like freezing, lag, and sudden slow performance.

Reboot Your Phone

For overheating cases that happen spontaneously and without any obvious reason, restarting or rebooting the device may help. Try to restart the phone once every 2 days to refresh the system.

Lower Down Screen Brightness Or Turn It Off Completely

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Letting the screen remains lit for extended periods can heat up the device although it shouldn’t progress to
overheating like what’s happening in your case. Under normal circumstance, heat from the screen can dissipate
very quickly once you turn it off. Still we suggest that turn off the screen when you don’t use it. It will not only add to the heat issue, but can also help lengthen the life of your battery.

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Check What Apps Consume Most Power

Your S6 allows you to check apps that use too much power. In most cases, these same apps contribute to overheating so be sure to go under Settings>Device maintenance>Battery to check. If you noticed an app that used too much power aside from the system apps, be sure to uninstall it.

Close Apps Running In The Background

Normally, your S6 should be fine even with if there are a lot of apps running in the background. But since you’re now experiencing unexplained overheating problems, you want to ensure that all bases are covered, and that includes letting the phone run normally but without any background apps. To do that, simply tap the Recent Apps key, the one on the left of the Home button. Once you’ve launched the Task Manager menu, tap CLOSE ALL button.

Avoid Using Your Device While Charging

Topping up the battery generates heat. If you’re using a fast charger, the rate of heat generation can significantly increase. And if you use your device while charging, heat can build up even more quickly. Be sure to let your phone charge before using it to avoid overheating.

Uninstall Apps

At times, poorly coded or malicious apps can hog CPU(central processing unit) resources, which can also lead to overheating. If you tend to install apps without checking whether or not they’re built by reputable developers, you will most likely end up with a problem like this.

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Wipe The Phone With Factory Reset

If all the steps above won’t work, consider doing a factory reset. If the cause of the problem is software-related, factory reset should fix it. Just be sure not to introduce it again after wiping the phone. To factory reset your S6, kindly do these steps:

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1. Create a backup of your important files such as photos, videos, contacts etc. You can use Smart Switch
for this task.
2. Turn off your Samsung Galaxy S6 Edge.
3. Press and hold the Volume Up, Home and Power keys together.
4. When the device powers on and displays ‘Power on logo’, release all keys and the Android icon will appear
on the screen.
5. Wait until the Android Recovery Screen appears after about 30 seconds.
6. Using the Volume Down key, highlight the option, ‘wipe data/factory reset’ and press the Power key to
select it.
7. Press the Volume Down button again until the option ‘Yes — delete all user data’ is highlighted and then
press the Power key to select it.
8. After the reset is complete, highlight ‘Reboot system now’ and hit the Power key to restart the phone.

Return Your Phone For Repair Or Replacement

An exploding smartphone is way too extreme although it’s not impossible. The explosion will not be as
destructive as what some people think. There’s no explosive or right combination of chemicals that can seriously threaten a user in an S6. the worst that can happen may come from the subsequent fire but then again, it’s very highly unlikely.

If all our suggestions above won’t help in fixing your problem though, be sure to return the phone to the
store so it can be assessed properly.

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